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Category Archives: Tech Support

Let’s look at Google Docs

I find it much easier to understand new products if I watch their introductory video. I’ve been doing a lot of that lately, so I thought I’d share a few of the ones that have impressed me. Such things as Dropbox, Evernote, Zotero, and the like make help make the job of assembling [...]

A laptop for Ben

On occasion I have been one of the resources to which a friend has turned for help with his computer questions and issues. Last night I received an email from him asking my advice once again. His son, whom we'll call Ben, enters a large midwestern university this fall as a freshman, and [...]

Phishing is getting sneakier

Don Oldenburg, a columnist for the Washington Post, has an article this morning about a new wrinkle in the phishing scams that show up way too often in our inbox.  Everyone should read it. 
One way that you can usually tell that an email from PayPal, for instance, isn’t legitimate is that it doesn’t address [...]

Gmail labels

The other night I wrote an explanation for Caole, my ex-wife, of Gmail’s labeling capability. If you have a Gmail account, you may find it helpful to you as well, so I am copying the relevant part of my message to her here. If you don’t have a Gmail account and would like [...]